OUR TEAM
The people behind Health Excellence make the difference. Our team combines medical knowledge, organisational precision and genuine care for the patient, so that you receive not just information but real support in choosing your treatment.
ALBENA HINOVA
Albena Hinova is the founder of Health Excellence and has more than 20 years of experience in healthcare, where she developed an in-depth understanding of the contractual relationships between healthcare facilities, insurers and patients. She later held management positions at private hospitals, taking part in building healthcare facilities — from strategic planning and equipment to recruitment and marketing. For a long time she also led the international department of the Acibadem City Clinic group of healthcare facilities. In 2022 Albena founded Health Excellence, driven by a simple belief — that behind every diagnosis there is a person who deserves attention, clarity and support. Today she puts all her experience into helping every patient find the right treatment, peace of mind and trust.
YOAN BRAKALOV
Yoan Brakalov has been part of the Health Excellence team since 2025 and has experience in the insurance sector. At the heart of his work is the person in front of him — he takes the time to listen to every client, to understand their concerns and exactly what they need. He communicates clearly and simply, responds quickly and keeps clients informed at every step, so that no one is left with unanswered questions. For Yoan, every case is different and deserves an individual solution tailored to the specific needs of the patient and their family.