Treatment abroad

Our services

Treatment abroad

When the solution is outside Bulgaria

Sometimes the best treatment is not available at home: a method or technology is missing, the waiting time is too long, or a second opinion is needed. Health Excellence helps you find the right clinic in Europe or Turkey, arranges a second medical opinion, hotel, transport and an interpreter if needed, and stays by your side after you return home.

✓Our services are free of charge for you

If translation and legalisation of documents or transport are needed, we will inform you of the costs in advance.

  • Leading clinics

    Established hospitals in Europe and Turkey.

  • Second opinion

    Case assessment by specialists abroad.

  • Full organisation

    Travel, accommodation, interpreter.

  • Documents

    Medical and financial documents for your insurer.

When it makes sense

Sometimes the solution is not in Bulgaria

Treatment abroad is a sensible choice when there is no fast or effective option at home for your case.

  • A method or technology is not available

    The required procedure, equipment or therapy is not offered in Bulgaria.

  • Long waiting times

    The waiting time for surgery or treatment at home is too long for your condition.

  • Need for a second opinion

    You want confirmation of your diagnosis or treatment plan.

  • A complex or rare case

    You need a centre with extensive experience in your specific condition.

  • Unsuccessful treatment so far

    Previous treatment has not produced the expected results.

  • A specific specialist

    You wish to be treated by a particular doctor or clinic.

Destinations

Turkey and Europe

We help you choose between the two most popular treatment destinations, depending on your case, timeframes and budget.

Turkey

Istanbul, Ankara, Antalya and more

Modern private hospitals, many of them internationally accredited by JCI, experienced specialists and fast organisation, often within days. Close to Bulgaria and with good value for money.

  • Oncology
  • Cardiac surgery
  • Orthopaedics
  • Neurosurgery
  • Transplantation
  • IVF
  • Eye surgery
  • Bariatric surgery
Treatment is paid by the patient or by private health insurance. We help you liaise with your insurer.

Europe

Germany, Austria, Italy, Spain and more

University clinics and highly specialised centres with innovative treatment methods, including for complex and rare diseases.

  • Oncology
  • Proton therapy
  • Neurosurgery
  • Cardiology
  • Paediatric medicine
  • Rare diseases
  • Transplantation
Treatment is paid by the patient or by health insurance. We help with all documents and with liaising with your insurer.
Specialties

Medical specialties

We help arrange treatment abroad in all major medical specialties, depending on your specific case and the expertise required.

  • Obstetrics and gynaecology
  • Bariatric surgery
  • Infertility and IVF
  • Internal medicine
  • Gastroenterology
  • Geriatrics
  • Dental medicine
  • Dermatology
  • Dialysis
  • Endocrinology
  • Immunology
  • Infectious diseases
  • Cardiology
  • Cardiac surgery
  • Addiction treatment
  • Neurology
  • Neurosurgery
  • Neonatology
  • Nephrology
  • Diagnostic imaging
  • General surgery
  • Oncology
  • Orthopaedics and traumatology
  • Eye surgery
  • Paediatrics
  • Plastic and aesthetic surgery
  • Preventive check-ups
  • Psychiatry
  • Pulmonology
  • Rheumatology
  • Rehabilitation
  • Sports medicine
  • Vascular surgery
  • Hair transplantation
  • Bone marrow transplantation
  • ENT (ear, nose and throat)
  • Urology
  • Haematology
How we work

Your path to treatment abroad

We accompany you at every step, from your first enquiry to your return home and follow-up care.

  1. Enquiry

    You contact us and tell us about your case.

  2. Review and translation

    We review and translate your medical records.

  3. Choice of clinic

    We suggest suitable clinics and an estimated quote.

  4. Organisation

    We arrange the dates, travel, accommodation and transfers.

  5. Treatment

    We stay in touch with you and your doctors throughout.

  6. After treatment

    Documents for your insurer and follow-up at home.

Help with everything

What we take care of for you

You take care of your health, we take care of everything else.

Second medical opinion

We arrange a consultation and a second opinion from leading specialists abroad, based on your records.

With you throughout your treatment

We accompany you at every step, from the first consultation to discharge from the clinic.

Hotel and transport

Accommodation close to the clinic, flights and transfers from the airport to the hospital.

Interpreter if needed

An on-site interpreter at your meetings with doctors, so you understand everything about your treatment.

Help after your return

We stay by your side at home too: follow-up, contact with your doctors abroad and with a doctor in Bulgaria.

Documents and insurers

Translation of medical records, financial documents from the clinic and preparation of documents for your insurer.

Questions and answers

Frequently asked questions

How do you decide which clinic is right for me?

We review your medical records, diagnosis and previous treatment, and match the clinic's experience to your specific condition, timeframes and budget.

Can I use only some of your services?

Yes. You can come to us just for a second opinion, translation of documents, contact with a clinic or preparation of documents for your insurer, without using the full service.

How much do your services cost?

Our services are completely free of charge for you. You only cover the costs of translation and legalisation of documents and of transport, where needed, and we will inform you of these in advance. The treatment itself and accommodation are paid separately or covered by insurance.

What documents do I need?

An ID card or passport, discharge summaries, test results, imaging (discs with your scans) and information about your previous treatment. We will tell you exactly what is needed for your case.

Can I travel with a companion?

Yes. We help with travel and accommodation for your companion too.

How many treatment options will you offer me?

Whenever possible, we offer more than one option, at different clinics or in different countries, with a clear description of the pros and the price of each. The choice is entirely yours.

Does health insurance cover treatment abroad?

It depends on the terms of your policy. We contact your insurer to confirm cover and prepare the necessary medical and financial documents.

How quickly can treatment start?

It depends on the clinic and the urgency of the case. At private clinics in Turkey, arrangements are often a matter of days, while in Europe timeframes depend on the clinic and the type of treatment.

Do I need to speak a foreign language?

No. We handle communication with the clinic, translate your documents and provide an on-site interpreter if needed.

What happens after I return home?

We stay in touch with you and help with the documents for your insurer and with follow-up by a doctor in Bulgaria.

Tell us about your case

We will review your documents and suggest the most suitable option for treatment abroad.

Request a consultation →