Our patients
Every patient has a story. We help it have a good ending.
Health Excellence works with people who are looking not just for treatment, but for the right treatment – in the right place, with the right specialist and at the right time. Whether it is a complex diagnosis, planned surgery or a preventive check-up, we are by your side at every step.
Patients in Bulgaria seeking fast access to the best hospitals
Long waits for an appointment, being sent from one doctor to another and uncertainty about whether you are seeing the right doctor – we know these difficulties. We know the country's leading hospitals closely and what each of them does best. We refer you directly to the right healthcare facility and specialist for your case and book your consultations and tests without wasting time.
Patients with a serious or complex diagnosis
When the diagnosis is serious, every decision matters. We help you find the healthcare facility and specialist with the most experience in your case, arrange a second opinion and support you so you receive treatment without unnecessary waiting.
Patients seeking treatment abroad
For some conditions, the best solution is outside Bulgaria. We work with established hospitals abroad, including in Turkey, and organise everything – from sending your medical records and consulting the doctors to your arrival and stay.
Bulgarians living abroad and international patients
Many people choose Bulgaria for the high quality of its medical services and shorter waiting times. If you live outside the country, we will organise your examinations, tests or treatment so that you make the most of your time here.
Families caring for a loved one
Decisions are often made by children on behalf of their parents, or by relatives on behalf of the patient. We know how hard it is to find your way around the healthcare system while worrying about someone. We take care of the organisation so you can be there for your loved one.
People who care about prevention
The best treatment is timely treatment. We select preventive programmes according to age, sex and health status and organise all tests in one place, in a single visit.
Clients with health insurance
We help you understand your insurance cover and your insurer's procedures so that you can make full use of your rights.
Do you recognise yourself?
Tell us about your case and we will suggest the most suitable solution.
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